Sapa Tours From Hanoi Official Website

Payment Guidelines

PAYMENT BY CREDIT CARD

Kindly make deposit/payment via our secured online payment SSL. We will create an order for each transaction and send you the link to pay. Sapa Tours From Hanoi is a verified member of 9Pay so we could accept Credit Card, Visa Card, Master Card and JCB card.

Instructions to pay online with Visa, MasterCard, JCB Card

We connect with 9Pay Payment Gateway to accept Online Card Payment (www.9pay.vn). All of your card information is processed through SSL protocol with international card security standard. Your card information will not be stored at our system (merchant) but MasterCard with international security standard.

9Pay After you have received your Order from us through a link, please check the information of the Order. If all the information is correct, please read & agree with Terms and Conditions before clicking to pay.

You will be redirected to 9Pay Payment Gateway to pay us online with Visa, MasterCard, and JCB Card. Note: In some cases, your transaction may be not successful due to:
– In correct card information
– Not enough credit balance (daily or monthly)
– Your card has not been activated for online payment. You should contact the Issuer Bank for the card activation.

In case you input correct card information but you did not receive the transaction result from the payment gateway or from us. Please do not try to make other payment. Contact us to get the transaction result and confirmation of the Order Email: info@sapatoursfromhanoi.com

PAYMENT& DEPOSIT

A deposit of 50% of the tour value by credit card or bank transfer plus bank charges ( processing fees) is required upon confirmation of your booking Once a deposit is received it is understood that you have read, understood and accepted all our Terms and Conditions.

The remaining balance of the tour value (50%) is due upon your arrival in Vietnam, payable at our office in Hanoi. Cash is preferred to reduce any processing fees that may affect your cost.

CHILD DISCOUNT

Free of charge for one child who is under the age of 5 years old when accompanied by at least two full paying adults and share the same room with them. This discount is subject to availability for airfares and will be charged if any usage of airfare on tour.

A tour price of 75% of full paying adult will be charged for one child from 5 to 9 year old when accompanied by at least two full paying adults and stays in the same room. An extra bed is provided without any payment.

Children at the age of 10 or older will be charged as an adult. Please be prepared to show appropriate identification clearly stating the date of birth when confirming the services.

GROUP DISCOUNTS

15 – 31 pax : + 1 FOC
32 pax up : + 2 FOC